Privacy Policy

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Sunshine Acute Care ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including SMS communications through RingCentral.

We collect information you provide directly to us, including:

• Name, date of birth, contact information (phone number, email, address).
• Medical history and health information relevant to your care.
• Payment and insurance information.
• Information you provide through SMS opt-in or appointment reminders.

We may also collect technical data such as IP addresses and device information to improve our website and services.

We use your information to:

• Provide medical care and manage your health records.
• Send appointment reminders, test results, health alerts, and other health-related communications via SMS, email, or phone, based on your consent.
• Communicate with you about your account and our services.
• Comply with legal and regulatory requirements.

Sunshine Acute Care uses RingCentral services to send SMS messages to the phone numbers you provide. These messages may include appointment reminders, health notifications, or other service-related alerts. By opting in, you consent to receive automated SMS messages. Message frequency may vary, and standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us.

We do not sell or share your phone number or SMS data with third parties or affiliates for marketing purposes.

We may share your personal and health information with trusted service providers who assist us in delivering care and managing our practice, including RingCentral for SMS delivery. These providers are bound by confidentiality agreements and are only permitted to use your information as instructed.

We do not sell your personal data to third parties.

We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information against unauthorized access, use, or disclosure, consistent with applicable healthcare privacy laws such as HIPAA.

You have the right to access and request correction or deletion of your personal health information, subject to applicable laws. To exercise these rights or for questions about your data, please contact us at mo@sunshineacutecare.com.

Our website uses cookies and similar technologies to enhance your experience. You can manage cookies through your browser settings.

If your data is transferred outside your country, we ensure it is protected in accordance with applicable data protection regulations.

Our services are not intended for individuals under 18. We do not knowingly collect personal health information from minors.

We may update this Privacy Policy periodically. Significant changes will be posted on our website at sunshineacutecare.com.

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Sunshine Acute Care
[Address]
Email: mo@sunshineacutecare.com
Phone: (347) 407-7474

  By clicking Schedule an Appointment, you’ll be redirected to our EMR portal, where registration is required. You can review and consent to receive text messages related to medical services. Reply STOP anytime to opt out. Message/data rates may apply. By clicking, you confirm you’ve read and understood this policy.  

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from SUNSHINE ACUTE CARE M FEIZI LIGHVAN NURS, you may receive messages related to the following (provide specific examples):

• Conversations External 
• Follow-up messages
• Billing inquiries

Example: "Hello, this is a friendly reminder of your upcoming appointment with Mohammad Feizi, NP, at the Metropolitan clinic on June 9 at 11 AM. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- Message Frequency:
 

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from SUNSHINE ACUTE CARE M FEIZI LIGHVAN NURS in the following ways:

• Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://sunshineacutecare.com/

Additional Options:

• If you do not wish to receive SMS messages, you can      choose not to check the SMS consent box on our forms

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting      "STOP."
• For assistance, text "HELP" or visit our      Privacy Policy and Terms and Conditions at https://sunshineacutecare.com/privacy-policy-1.
• Message frequency may vary